Article Properties

Article Number 000004149

Introduction

In G6.0 + when launching a utility or some area of program such as Month end, inactivating providers, or an upgrade that requires all modules to be out the following message appears:

'Dentrix Connection Status.

All computers must be out of Dentrix to continue. There are still active Dentrix sessions open.

Please review the list of sessions below and close each application listed to continue.'

Below is a sample of what Computer Name(s) and Application(s) could be open -- Note that each pc could have one or more applications open.

Details

New to G6.1, this message simply indicates which computer name has which application running.

Go to the computer(s) listed in the window and close the application(s) listed.
Once completed, Click the Refresh button and repeat step 1 if any additional applications remain.
If the box is blank and no computers remain, click Retry.

NOTE: If the Dentrix Application from the window cannot be found, simply shut down that computer.

Cause

New Section

Title	Dentrix Connection Status - All Computers Must Be Out Of Dentrix To Continue

URL Name	75381

Dentrix Connection Status - All Computers Must Be Out Of Dentrix To Continue