This guide provides instructions for submitting a Software Change Request (also referred to as an Enhancement Request). These requests allow users to propose new features or changes for future software releases, ensuring the software continues to meet evolving customer needs.

How to Submit a Enhancement Request:

1. Details to Include in Your Request:
   • Module Name: Specify the module where the requested change or feature applies (e.g., Office Manager, Reports, Billing, etc.).
   • Importance: Provide a brief paragraph explaining why this change is important to your workflow. Include details about how the lack of this feature impacts your operations and how the proposed enhancement would benefit your office.
   • Keywords: Use commonly searched keywords in the title and description. This ensures other users can easily find and vote for the same request.
2. Methods to Submit a Request:
   • Website Submission:
     • Dentrix Customers: Submit your requests here.
     • Alternatively, access the form directly from any Dentrix module by clicking Help > Enhancement Request.
   • Process for Website Submission:
     • Click "Add a new idea".
     • Complete the following steps:
       • Category: Choose the appropriate category.
       • Description: Include the module name, the importance of the request, and relevant keywords.
       • Email Address: Enter a valid email address and click "Share Idea". Note: A valid email address is required for communication about your idea.