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Adding a New Adjustment Type

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Adjustment Types in Dentrix

When you need to adjust an account balance in Dentrix, an adjustment is posted to the patient's Ledger.

Dentrix includes several default Adjustment Types; however, additional adjustment types can be created to better support your practice's accounting procedures, reporting requirements, and day-to-day workflow.

This article explains how to create a new Adjustment Type in Dentrix. Adjustment types help categorize account balance changes and can be configured as either positive adjustments that increase a balance or negative adjustments that decrease a balance.

Add a New Adjustment Type

  1. Open Office Manager.
  2. Click Maintenance > Practice Setup > Definitions.
  3. Select Adjustment Types from the Definition Type list.
  4. Choose the adjustment direction:
    • + increases the account balance.
    • - decreases the account balance.
  5. Enter a name in the Definition Text field.
  6. Click Add.
  7. Verify the new adjustment type appears in the list.

Things to Know

  • Dentrix supports up to 255 Adjustment Types.
  • The first adjustment type in the list is selected automatically when posting adjustments.
  • Consider placing your most frequently used adjustment type near the top of the list.
Important: Always verify a current backup exists before modifying or deleting adjustment types.

Modify or Delete Existing Adjustment Types

  • Select an adjustment type and click Change to update the description or +/- indicator.
  • Run the Adjustment Summary report before deleting an adjustment type.
  • Changes to an existing adjustment type affect how that adjustment type appears in historical records.
  • When researching historical usage, select All Billing Types, All Providers, and List Inactive.
  • Use a date range that covers the entire period the practice has used Dentrix.
  • Delete adjustment types only after understanding the impact on historical ledger data.
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Adding a New Adjustment Type
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